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Shipping & Returns Shipping & Returns
Delivery cost calculation is depends on weight and the country where to ship to.
Delivery within Germany (without Islands)
Weight in kg / Price(EUR)
up to 0,2 kg 1,90 EUR
up to 1 kg 3,90 EUR
up to 2 kg 4,50 EUR
up to 10 kg 6,90 EUR
Free shipping and handling for orders over 75,--EUR.

Additional services:
If you like to have Express mail service or any other requirement please contact us and ask your price in advance.


Delivery within Europe*
Weight in kg / Price (EUR)
up to 0,2kg 3,00 EUR
up to 1 kg -smal parcel 6,90 EUR
up to 2 kg -smal parcel 8,90 EUR (no insurrance)
up to 5 kg -parcel 17,00 EUR
up to 10 kg -parcel 22,00 EUR
up to 20 kg - parcel 32,00 EUR
*(Denmark, Switzerland, Belgium, Estland, Finnland, France, Greece, Irland, Italy, Lettland, Litauen, Luxemburg, Malta, Monaco, Netherland, Austria, Portugal, Poland, UK, Hungary, Sweden, Slovakia, Slovenia, Spain, Tschechien)
Delivery International**
Weight kg / Preis (EUR)
up to 0,1kg 6,00 EUR up to 2 kg -parcel 14,50 EUR (no insurrance)
up to 5 kg -parcel 35,00 EUR
up to 10 kg -parcel 42,00 EUR
**(China(Mainland), Taiwan, HongKong, United States, Canada)


Shipping And Handling
We makes every effort to insure low cost shipping. Your Tracking number will be e-mailed to you when your order ships. Packaging and insurance will be added accordingly. Some items will include necessary shipping costs.
These items will be designated with specific shipping costs prior to checkout.
Delivery Schedule
We make every effort to ship as soon as physically possible. We will normally ship your order out in 1-3 business days.
Back Orders
If your item is not in stock, we will back order for you. You will always be e-mailed with the option to cancel your order if you would rather not wait.
Tax Charges
Taxes are charged based on delivery address. German residents will be charged the appropriate tax for their area. All out of state orders are German tax exempt. You are responsible for any taxes due in your local area e.g.: city tax, county tax, state tax and any and all other taxes due by law in your local area.

Returns Policy
If you have received a defective product you must notify us within 3 days. We will exchange defective products. Please contact us for an RGA number. You have to pay the shipping when returning the product. All items are covered by their respective manufacturers warranty.
Product Returns will be handled on a case by case basis. Please contact us for a product return.
Non-returnable items are marked and still carry complete manufacturers warranty and service. Please contact the manufacturer for service and warranty repair.
Please package your item in the original packaging with original invoice and packing list. Please print the RGA number on the outside of the package. Returns will not be accepted without prior authorization.


Our logistic partners
 DPD (Dynamic Parcel Distribution)
 DHL (Deutsche Post AG)
 Fedex (Federal Express)

Payment

 Pay in advance
Simply order your goods in our Online store and later transfer the money to our bank account:
Postbank
HobbySelect / Werkzeughaus
BIC: PBNKDEFF
IBAN: DE74500100600278933601
We are looking forward to receive your payment and will initiate the delivery of your goods as soon as possible. Please note, that the bank transfer procedure (also online) can take 1-3 working days. If you need your goods imediatelly we would rather not recommend the pay in advance bank transfer procedure.
Please also note your order number to your payment for easier handling!

 Pay by Paypal (worldwide delivery)
Paying your purchase directly with Paypal online system. Transfer the whole amount to our online e-mail account: simon.krepler@online.de At checkout you will be forwarded automatically to the secure Paypal online system. Your need to login and confirm the payment. With the Paypal confirmation we will dispatch the good right away.


Pay by invoice
For companies, public authorities and institutes we will ship our goods per invoice.
Payment conditions: 30 days net
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Phone hotline for orders and inquires: +49 (0)178 4095404
Opening hours: Monday to friday from 9:00am to 1:00pm and
3:00pm to 8:00pm / Saturday from 10:00am to 3:00pm
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